There are tons of subscription box companies on the market now days. Recently I have subscribed to both buddabox and burnbox to compare . BuddaBox claims to “deliver 420 essentials+gear to your door” and “bring the smoke shop to your door” for $19 a month for deluxe…the month of December was advertised as Star Wars themed with small character glass pieces so of course i needed that. 1st, the website is very difficult to navigate and does not work properly. It actually processed my order twice. I contacted the customer service department immediately. I had to send 3 emails before i actually received a response from any one. I was told that a refund had been issued and i would receive it in 7-14 business days. After 15 days and still not receiving my refund i again reached out to the customer service department and after no response 4 emails later, I posted on there Facebook page. At this point my post was deleted and i was asked to contact them through Facebook messenger. I was told that another refund was issued and I was guaranteed to have it within 72 hours, “probably less, that is just the long end.” I waited 75 hours and contacted them again, after posting to there Facebook page only to find i had been blocked from posting or sending further messages to them. I have since sent a dozen emails, and called twice with no response. A few days later i received 2 budda boxes in the mail, the one i intentionally ordered and the one I was supposedly refunded for twice. After opening the clearly labeled smoke box in my prohibition state, i was even more angry because not only did they treat me like total and utter crap, the items in the box where crap! The only “Star Wars” items in the box where stickers. They slapped an Ewok sticker on a crappy little $10 glass piece and called it star wars. I would estimate the value to be maybe $12 at my local smoke shop. OH yay, i get to get garbage for 2 more months!
Now for Burn Box…Absolutely Fantastic customer service! They have different selections for different smoke styles. I got the deluxe for $29.99 a month. I contacted customer service because I was having issues making my payment. 20 minutes after I sent the email, I got 1 in return. The lady was very polite and helpful. I cleared my cookies and browser history like she suggested and was able to place my order with no hassle. Shipped almost immediately after. When I receiver the box first thing I noticed was the discreet packaging. Secondly it was much much larger than the buddabox. The glass piece inside was really cool and great quality. Also there where really cool “420 essentials” and stickers also. The corn husk papers where freaking sweet and I can’t wait to buy more. I would guess the value at $50+, well over the $30 I paid. Over all great company and product. I would highly recommend Burn Box to my fellow tokers. I am eager to get my next 2 months boxes.